Legal notice

Legal Notice

Last Updated: October 17, 2026

This website is operated by Underhaven. By accessing, browsing, or purchasing from this website, you acknowledge and agree to the terms, conditions, policies, and disclaimers set forth below, to the extent permitted by applicable law.

1. General Information

All content provided on this website, including product descriptions, images, specifications, pricing, and promotional materials, is intended for general informational and commercial purposes.

Underhaven reserves the right to modify, update, or discontinue any product, service, pricing, or website content at any time without prior notice, subject to applicable law.

2. Product Disclaimer

Underhaven products are designed to provide discreet protection against urinary leakage. Individual results may vary depending on usage, fit, leakage volume, and other personal circumstances.

No product is guaranteed to prevent leakage under all conditions.

Underhaven products are not intended to diagnose, treat, cure, or prevent any medical condition and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Customers are responsible for selecting products appropriate for their individual needs and following all provided care and usage instructions.

3. Accuracy of Information

Underhaven makes reasonable efforts to ensure that all information displayed on this website is accurate and up to date. However, we do not guarantee that product descriptions, images, pricing, availability, or other website content will be entirely free from errors or omissions.

We reserve the right to correct inaccuracies, update information, and cancel orders affected by material pricing or listing errors, subject to applicable consumer protection laws.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Underhaven shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or its products, including loss of profits, business interruption, or other consequential losses.

Nothing in this notice excludes or limits liability that cannot lawfully be excluded or restricted, including liability arising from defective products, fraud, or other legally protected consumer rights.

5. Shipping and Third-Party Services

Underhaven relies on independent third-party providers for shipping, payment processing, and certain website operations.

Once orders are transferred to shipping carriers, delivery may be affected by circumstances outside our reasonable control.

Underhaven does not guarantee exact delivery dates and is not liable for delays caused by third-party carriers or circumstances beyond its control, except where applicable law provides otherwise.

6. Returns, Refunds, and Cancellations

All voluntary returns, refunds, size exchanges, and order cancellations are governed by our published Returns, Exchanges & Refund Policy.

Underhaven reserves the right to investigate and reject requests that do not satisfy the stated eligibility requirements, involve suspected fraud or misuse, or otherwise fall outside our voluntary guarantees.

Nothing in our policies restricts statutory consumer rights or remedies.

7. Intellectual Property

All original website content, including text, graphics, logos, brand elements, product imagery, designs, and other proprietary materials, is owned by or licensed to Underhaven and protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, commercial use, or exploitation of protected materials is prohibited without prior written authorization.

8. Website Use

Users agree not to engage in fraudulent, unlawful, abusive, or otherwise unauthorized activities involving this website.

Underhaven reserves the right to restrict access, refuse transactions, or take appropriate legal action in response to suspected fraud, misuse, violations of applicable terms, or unlawful conduct, subject to applicable law.

9. Changes to This Notice

Underhaven reserves the right to revise this Legal Notice at any time. Changes will become effective upon publication on this website unless otherwise required by applicable law.

Continued use of the website following publication of revised terms constitutes acceptance of those revisions to the extent permitted by law.

10. Applicable Law

This Legal Notice shall be interpreted and enforced in accordance with the laws applicable to the relevant transaction and the operating business entity, without prejudice to mandatory consumer protections.

Any disputes shall be resolved through the courts or other legally authorized dispute-resolution procedures having jurisdiction.

11. Contact Information

For legal inquiries, concerns regarding this website, or questions about our policies, please contact:

Underhaven

Email: support@tryunderhaven.com